Super produit très bien emballe je recommande ces produits éco et très beau
FAQ
Check out the answers to the most frequently asked questions.
How long will it take for my order to arrive?
- Orders to The Netherlands: 1 day.
- Orders to the Benelux: 1-2 days.
- Orders to Europe: 1-4 days.
- Rest of the World: 1-9 days.
With which company do you ship the orders?
- We have chosen to use the most sustainable shipping option for our webshop. We work together with PostNL to offer fast & sustainable delivery worldwide.
Why should I order at Fiastra.shop?
- All products are made in the Netherlands, so we skip many production processes (for example no boat from China needs to come to us, because we produce everything ourselves).
- All products are sustainable, all materials we use for producing our products are sustainable.
- We produce everything ourselves, so we have a better idea of what sells and what does not, and we do not have a surplus of products.
- Unique design & quality, we use a high quality standard for our products and all our products have a unique design that you have never seen before.
- Low prices, due to our unique production processes we can reduce the prices of our products. Better for you, nature and us.
- The products of Fiastra.shop are made from recycled material.
Can I return my order?
Yes you can! With us you can always easily & quickly return your package within 30 days. Go to our return portal to register your return: fiastragroup.myparcel.me
Can I track my order?
Yes, we always provide a track & trace code with our orders, unless otherwise indicated. You can track your package through our order portal: fiastragroup.myparcel.me
Where are your products made?
- All our products are sustainably made in the Netherlands.
Where do you ship your orders from?
- Everything is shipped from the Netherlands (Leiden).